Jili90 FAQ — Answers to all your questions

On the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify your identity with the OTP and set a new password. The whole process takes under 2 minutes.

No, jili90 only allows one account per person. If multiple accounts are found, all of them may be closed and any balance forfeited. One account is all you need — enjoy everything the platform has to offer with it.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Try again after 30 minutes. If you need immediate help, contact us via live chat — our support team will resolve it quickly.

KYC verification is required to confirm your identity before large withdrawals. This protects both you and the platform. Go to Profile Settings and upload a photo of your national ID or passport. Verification is typically completed within 24 hours.

The minimum deposit on jili90 is just BDT 200, payable via any mobile banking service or bank transfer in Bangladesh. There is no upper limit on deposits.

Deposits via bKash, Nagad, or Rocket are typically credited to your account within 1–5 minutes. Bank transfers may take 15–30 minutes. If your deposit hasn't arrived after a long wait, contact support with your transaction ID.

No, jili90 does not charge any additional fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees. Check with your payment provider for details.

The minimum withdrawal amount is BDT 300. The maximum single withdrawal is generally up to BDT 50,000. VIP members can withdraw higher amounts daily. For more details, VIP Page Check it out.

Yes, winnings from bonuses require wagering requirements to be met before withdrawal. Typically, you'll need to wager 10–20 times the bonus amount. However, your own deposited funds can be withdrawn directly at any time. Each bonus has its own specific terms, which are listed in full on the offers page.

If you're having trouble with a withdrawal, check the following first:

• Whether your KYC verification has been completed.
• Whether the bonus wagering requirements have been met.
• Whether the account number for the withdrawal is correct.
• Whether your daily withdrawal limit has been exceeded.

If the problem persists even after everything checks out, contact us via live chat.

Log in to jili90 every day to earn a daily check-in bonus. The bonus amount increases with each consecutive day you log in. Log in for 7 days in a row to unlock a special reward. If you miss a day, the count resets.

Yes, jili90 has an active referral program. When a friend registers using your referral link and makes their first deposit, you'll receive a bonus. The more your friend plays, the more your commission grows. Find your referral code in Profile Settings.

jili90 offers a weekly cashback promotion. A set percentage of your net losses for the week is returned as cashback. VIP members enjoy the highest cashback rates. To learn more, VIP Page Check it out.

If a game won't load, try the following first:

• Refresh the page (Ctrl+R or F5).
• Clear your browser cache and cookies.
• Check your internet connection.
• If you're using the app, make sure it's up to date.
• Try a different browser or device.

If you run into any issues, let the support team know — providing a screenshot will help speed up the resolution.

Yes, the jili90 app works on both Android and iOS. Download Page to download the app for your device. The app supports fingerprint login, push notifications, and faster gameplay.

jili90's server-side game engine saves the result of every round on the server. Once your connection is restored, log back in to see the round outcome. If a round was left incomplete and the bet appears lost, contact support and it will be investigated.

Go to Profile Settings, find the "Security" section, and enable the 2FA option. Enter your mobile number and verify with an OTP. From then on, you'll receive an OTP on your phone every time you log in. With 2FA active, no one can access your account even if they know your password.

The jili90 support team is active 24 hours a day, 7 days a week. Ways to get in touch:

• Live Chat — Chat button in the bottom-right corner of the website.
• Email — [email protected] (typically responds within 1 hour).
• Telegram — On the official Telegram channel.

jili90 believes gaming is for entertainment, not addiction. That's why we offer tools to set playing limits. You can also temporarily suspend your account if needed. To learn more, Responsible Gaming Read the page.

Change your password immediately and enable 2FA. Then notify our support team via live chat or email. Our security team will review your account activity and take prompt action.